Terms and conditions

Updated: 04 September, 2024

When you work with SWE, you’ll find that everything is carefully organised and executed. This includes both the product we have created and are incredibly proud of, but also the legal aspects. For the same reason, we have highlighted all the things you agree to when entering into an agreement with SWE. Basically, it’s self-explanatory and, in our eyes, standard business practice. Please do not hesitate to contact us at [email protected] if you have any questions.

Company Information:

Name: Scaling With Ecom - FZCO
Trade License: 35514
Address: IFZA Business Park, DDP, 35514 - 001, Dubai, UAE

Offer and agreement

The invoice/payment link for the agreement/purchase/order/order will be sent as soon as an agreement is reached. It is assumed as accepted and thus no right of cancellation as soon as the customer receives his invoice unless the customer notifies us in writing that there is something wrong. Especially when paying an invoice, it is assumed as accepted and no right of cancellation.

Prices and payment

If the payment deadline stated on the invoice is exceeded, SWE reserves the right to charge the customer reminder fees and collection costs. Your purchase of a product or service is not eligible for any refund.

Liability and responsibility

The customer is responsible for the legality of the content and design of the products in both public and private law. It is emphasised that SWE does not, on its own initiative, take a position on the legality of marketing initiatives of any kind, regardless of the extent to which SWE has contributed to the design thereof.

Limited liability

In case of delay or in case of defects in the delivered goods, SWE is not liable for operating losses, loss of profit or other indirect losses, including losses resulting from the customer’s legal relationship with third parties. SWE can never be liable, under any circumstances, for an amount greater than the amount paid for the work.

When purchasing online programmes

When you purchase a course from SWE, you also undertake not to distribute material or the like in any way to persons who have not purchased the course. If you do so, SWE is entitled to claim damages and expel you from the group and shut down your access. See more below.

Right of use and ownership

The Customer obtains the full right of use of the content and templates in question. The customer is herein understood as the person who acquires the service, either through a company or as a private individual. If the content is acquired by a company, the right of use of the service will only follow the specific acquirer who is assigned as the contact person for the company at the time of acquisition. When a company purchases the product, it is therefore not permitted to redistribute the content internally within the company to employees or co-owners as this will be considered a breach of the terms of trade. If the product is to be used by several people in the same company/legal entity, please contact us to request a quote for the issuance of multiple licences.

If a company or private individual has already violated the rules for redistribution prior to obtaining an offer for the issuance of multiple licences, the issuer reserves the right to invoice the company for a new licence as this is considered a breach of the terms of trade.

The customer is hereby authorised to do the following:

Electronically store the original content/template for their own later use (not including videos).
Print the original document/template for their own use.
Customise the templates for the given situation and print this/these version(s).
The customer may not transfer the content/template in question to others, redistribute it on the Internet or in any other electronic form or in printed (paper) editions without prior authorisation.
The customer is under no circumstances authorised to redistribute documents and/or templates.

Revenue disclaimer

SWE disclaims all responsibility for whether or not students are successful in gaining customers through revenue. This is done out of respect for SWE’s online programmes.

All earning and income examples on the website and mentoring programme, respectively, are solely an estimate of what can be achieved. There is no assurance that you will be able to fulfil the examples.

SWE accepts no responsibility for any financial loss you may incur by using SWE’s product, although we believe the price is very fair in relation to its value.

Disclaimer of liability

It is the student’s own responsibility to always be updated on all applicable legislation. SWE cannot be held responsible, in whole or in part, for any offences arising from the student’s behaviour.

Confidentiality and GDPR

Under no circumstances may information be disclosed to third parties. The information may not be utilised. This also applies after the expiry of the agreement. Both parties undertake to process the information in such a way that it remains inaccessible to unauthorised persons and that there is no danger of unauthorised persons gaining knowledge of it. It is the customer’s responsibility to delete SWE’s access to all personal data.

Subcontractors

SWE is entitled to have work performed in whole or in part by subcontractor(s).

Done For You

1. General Terms

By enrolling in our Done-For-You (DFY) service, the customer agrees to these terms and commits to comply with them.
The DFY program involves assistance with starting a webshop, including product selection, website creation, content production, and marketing setup.

2. Services We Offer

We identify potential winning products.
We create and configure the website for the selected product.
We set up and manage the initial marketing campaign.
We produce and/or source relevant content for use on the website and in marketing materials.
We offer support and consultation through our live Q&A sessions.
We aim to help the customer achieve a sales goal of 100,000 kr within 120 days.

3. Customer Responsibilities

The customer must actively participate in the introductory call and select a product within 24 hours of the presentation.
The customer is committed to ordering samples from the supplier to test the quality of the product.
The customer must provide feedback and approve the website design within 48 hours of the presentation.
The customer must review and understand the course material and marketing strategies.

4. What We Do Not Do

We do not develop specialized websites beyond the agreed product setup.
We do not manage the customer's marketing after the initial setup.
We do not provide detailed instruction in marketing strategies during live Q&A sessions.
We are not responsible for security issues with the customer’s account, such as hacking or spam.

5. Competition and Product Selection

We may recommend the same product to different customers, but typically in different geographical markets to minimize direct competition.

6. Confidentiality and Data Privacy

All personal information collected through our service will be treated confidentially and used solely for the purpose of delivering and improving our services.

7. Changes to Terms

We reserve the right to change these terms and conditions. Any changes will take effect when they are published and communicated to existing customers.

Mentoring-programs

Any kind of mentoring-program (also any 1:1 mentor programs) cannot be refunded, after the first meeting, since it requires a huge time-commitment from our team.